The final stop on the European review tour was in Hemer, Germany home of Grohe AG. Hemer is a very small town (think Oxford) that is close to Dortmund and Dusseldorf. Grohe is a global leader in the production, marketing and sale of high end bathroom and kitchen fixtures. We sent a strong team to Germany with Melissa Tolson, Kay Ashbrock, and Zeynep Saglam taking on the challenge presented by Grohe.
With Grohe moving to SAP over the course of 2008, their supply chain leadership was in a need of a quality set of evaluation measures to ensure performance was in line with expectations and that SAP data was being leveraged effectively. The team quickly built strong relationships within the Grohe organization and were operating across global divisions within the first week. During the short life of their project, they evaluated over 80 potential measures working to find the right balance between corporate reporting needs and operational needs of the geographical divisions. Putting the final set of measures into standardized templates for ease of use and reporting gave their Grohe hosts a great deal more than expected.
The level of engagement by both the Miami MBA's and the Grohe hosts was impressive...as you can tell by how many people crowded into the final picture.
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